A goal is SMART if it is:
1. Specific: The goal should be clear and specific, answering the questions of who, what, where, when, and why. For example, "Increase sales by 20% within the next quarter" is specific.
2. Measurable: The goal should be quantifiable so that progress can be tracked and measured. For instance, "Achieve a customer satisfaction rating of 90%" is measurable.
3. Agreed Upon: The goal should be understood and accepted by all relevant stakeholders. It's important for everyone involved to be on the same page regarding the goal.
4. Realistic: The goal should be achievable given the resources, time, and constraints. Setting unrealistic goals can lead to frustration and demotivation.
5. Time-based: The goal should have a defined timeline or deadline. This helps in creating a sense of urgency and ensures progress is made consistently.
Therefore, the correct answer is: specific, measurable, agreed upon, realistic, and time-based.
