Answer :
The first step in problem-solving is to **c. identify the problem**. This step is crucial because it sets the foundation for finding a solution. Here's why:
1. **Understanding the problem**: By clearly defining the issue at hand, you can avoid solving the wrong problem or missing key elements that need to be addressed. It helps in focusing your efforts on the actual cause rather than its symptoms.
2. **Setting goals**: Identifying the problem allows you to establish clear objectives for the solution. Knowing what needs to be solved helps in defining success criteria and measuring progress.
3. **Brainstorming solutions**: Once you have a clear understanding of the problem, you can brainstorm and explore different possible solutions. Without a well-defined problem, it's challenging to come up with effective strategies.
4. **Effective communication**: Communicating the problem accurately to others involved in the problem-solving process is easier when it's clearly identified. This ensures everyone is on the same page and working towards a common goal.
Therefore, the first step of problem-solving, identifying the problem, is essential for a structured and effective approach to finding solutions.