The approach mandated to verify verbal or phone orders is the "Read-back method."
Here's a brief explanation of how the Read-back method works and why it is important in healthcare settings:
1. Read-back method: When healthcare providers receive verbal or phone orders, they are required to read back or repeat the order to the prescriber to ensure accuracy. This method helps to confirm that the information was heard correctly and interpreted accurately, reducing the risk of medication errors.
Using the Read-back method ensures clear communication between healthcare professionals and enhances patient safety by minimizing misunderstandings or mistakes in medication orders. It promotes a culture of double-checking information to prevent errors that could harm patients.