When writing a formal letter or e-mail, it's important to use words that convey a formal tone. Here are the types of words that the writer should use to maintain a formal tone:
1. Polite: Using polite language shows respect and professionalism in formal communication. For example, starting with "Dear Mr. Smith" or "Dear Madam" is more formal than using a casual greeting.
2. Serious: Formal communication requires a serious tone to convey professionalism. Avoiding slang or informal expressions helps maintain a serious tone.
3. Confident: Using confident language conveys authority and professionalism in formal writing. Clear and assertive statements can help establish credibility.
In contrast, the following types of words should be avoided in formal communication:
1. Dramatic: Dramatic language is not suitable for formal communication as it can come across as overly emotional or exaggerated.
2. Sentimental: Sentimental language, which is more emotional and personal, is not appropriate for formal communication as it may undermine the professionalism of the message.
3. Unemotional: While it's important to maintain a formal and serious tone, being completely unemotional can make the message seem cold or impersonal. Striking a balance between professionalism and warmth is key.
By using polite, serious, and confident language, the writer can effectively convey a formal tone in a letter or e-mail.
