Choosing Words and Sentences to Convey Meaning Clearly and Precisely Direct language improves the clarity and readability of business messages. Since familiar words are more meaningful to readers, using clear, direct language helps your readers understand your meaning. Over use of jargon and technical terminology confuses non-specialist readers and muddles your meaning.
Direct language techniques include using active voice with strong verbs, using precise words, avoiding jargon, and avoiding wordy sentences. Identify the selections that use direct language effectively.
A. When you are preparing to complete a PO form online, include all pertinent PO information regarding your department before you select send. Failing to comply with this request may result in lost data and potential complications in your order.
B. Speak slowly and clearly.
C. In the case that you attend communication workshops, as I suggested, you might find that the overall benefit that you receive is directly related to the advancement of your career.
D. The director of customer service didn’t know that accounting had automated all billing.