Downward communication is the normal flow within the workplace. However, the goal of leaders should be to increase upward communication; you want to hear from and understand situations from the employee point of view.
At your company, identify at least 2 types of communication appropriate for sending downward and briefly explain why.
Then, identify at least 2 types of information that should flow upward, but currently don't.
How could you encourage the change to upward flow of information?