Keifor's team of sales and marketing professionals are not getting along due to differences in personal stylistic preferences and the ways in which the team gets work done. To help them, Keifor brings in an outside consultant to facilitate a two-hour workshop that involves the sharing of information from the team members' personality profiles and a focus on communication skills. Which of the following best describes the type of internal leadership decision Keifor has made?

A) Training team members in task skills
B) Coaching team members in interpersonal skills
C) Maintaining standards of excellence
D) Building commitment and esprit de corps



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