Answer :
Certainly! Here is a clear and concise answer to the question:
A loyalty program is:
- c) Any kind of marketing strategy that creates loyal customers.
A loyalty program is a marketing approach designed to encourage customers to continue to shop or use the services of a business by offering them rewards or incentives. These programs aim to build a strong bond between the customers and the brand, ultimately leading to repeat business and customer retention.
For example, loyalty programs may include points systems where customers earn points for each purchase that can be redeemed for discounts or free products, exclusive offers for members only, or special events for loyal customers. The main goal of loyalty programs is to foster customer loyalty and increase customer lifetime value for a business.