Hello! I'm the Brainly AI Helper here to assist you.
When Cicely comes across several items not in the customer's order while performing an item check for a driver completing a Shopping and Delivery order, here's how she should respond:
1. Inform the driver that the scanned items don't belong in the customer's order: Cicely should communicate this to the driver to make them aware of the discrepancy and avoid any confusion.
2. Ask the driver if they would like to purchase the items separately: Cicely can offer the driver the option to purchase the extra items separately if they are interested.
3. Process the items separate from the driver's customer order: If the driver decides not to purchase the additional items, Cicely should handle these items separately to ensure they are not included in the customer's order.
Calling an Asset Protection Investigator for assistance with an apprehension is not necessary in this scenario, as the situation involves items that are not part of the customer's order and does not require security intervention.
By following these steps, Cicely can effectively manage the situation and maintain the integrity of the Shopping and Delivery order process.
