Evaluate TWO ways through which social media can be abused or manipulated in the context
of reporting
poor service delivery.
2x4 (8)
[12]
ACTIVITY 5.



Answer :

Final answer:

Social media can be manipulated in reporting poor service delivery through spreading false information and astroturfing.


Explanation:

Social media can be abused or manipulated in reporting poor service delivery through:

  1. Spreading False Information: Individuals or organizations can spread false information about poor service delivery to influence public opinion.
  2. Astroturfing: Creating fake accounts or reviews to make it seem like there is widespread dissatisfaction with a service when there might not be.

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