Evaluate TWO ways through which social media can be abused or manipulated in the co
of reporting poor service delivery.
ACTIVITY 5: Recommendations
2x4
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Answer :

Final answer:

Social media can be abused in reporting poor service delivery through the spread of misinformation and manipulation of reviews and ratings.


Explanation:

Social Media Abuse in Reporting Poor Service Delivery

  1. Spread of misinformation: Individuals or groups can use social media to spread false information about service delivery issues, misleading the public and creating a negative perception.
  2. Fake reviews and ratings: Users can manipulate reviews and ratings on social media platforms to either inflate or deflate the reputation of a service provider, influencing public opinion unfairly.

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