1.1
1.2
1.3
BUSINESS STUDIES
QUESTION 1
1.4
1.5
1.6
GRADE 11 SBA TERM 2
Interview a business owner/manager on the crisis experienced in the workplace. Attach
an interview schedule as part of your oral presentation.
Outline FIVE ways how the owner/manager dealt with the crisis experienced in the workplace.
Read the scenario below and answer the questions that follow:
SILVERTON CONSTRUCTION (SC)
Silverton Construction specialises in the selling of luxury townhouses. The business has
recently experienced a decline in sales. The management at SCL encouraged staff to come up
with new ideas on how to improve sales. Chris, the general manager responded
enthusiastically to all ideas to make every employee feel important.
1.3.1
1.3.2
Quote TWO ways in which SC created an environment that stimulates creative
thinking in the scenario above.
Explain other ways in which SC can create an environment that stimulates
creative thinking in the workplace.
Advise businesses on how they can apply the Delphi technique to solve complex
business problems.
Discuss ways in which businesses can deal with change in the workplace.
Read the scenario below and answer the questions that follow:
MPHO VEGETABLE FARM (MVF)
Mpho Vegetable Farm is well known for producing fresh vegetables. MVF uses different
categories to classify products according to their quality. During the production process, MVF
takes the
necessary steps to ensure that the finished goods meet the required standards.
1.6.1
Identify the marketing activities applied by MVF in the scenario above.
1.6.2
1.7
Discuss other ONE marketing activity performed by businesses.
Describe the stages of product design.
1.8
Advise business on the role of intermediaries in the distribution process.
TOTAL WRITTEN PRESENTATION