Step-by-step explanation:
for questions about % always establish what is 100% and then 1%.
in our case
100% = all tiles = 11 + 5 + 4 = 20 tiles.
1% = 100%/100 = 20/100 = 0.2
how many are black tiles = 4 out of 20 tiles ?
well as many % as times the 1% fits into 4 :
4 / 0.2 = 4 / 2/10 = 40/2 = 20%
the 4 black tiles are 20% of the overall 20 tiles.