Odgerel, a new tablet manufacturer, introduces a new tablet model, Odin
4.4, which can be charged with solar power. Social media
advertisements about this product show that the phone needs to be
charged only once a week. Hence, many customers pre-book the model
before its launch. However, after the launch of Odin 4.4, 75 percent of its
customer reviews on the internet are negative. In the context of customer
satisfaction, which of the following traps has Odgerel most likely fallen
into?
O Full partnership
O Foretokening
O Limited relationship
O Overpromising