The best answer from the choices provided is:
d. Attending and communicating
Explanation:
1. Attending: This step in the listening process involves focusing your attention on the speaker and actively engaging with the content of the message. It includes being present both physically and mentally, avoiding distractions, and showing interest in what is being said.
2. Communicating: After attending to the speaker's message, the next important step is communicating. This involves not only understanding the information but also responding appropriately. Effective communication can include asking clarifying questions, providing feedback, or engaging in a meaningful dialogue based on what was heard.
By selecting option d, "Attending and communicating," you are identifying the two crucial steps in the listening process that contribute to effective understanding and interaction with the speaker. Remembering and recalling, while important, are subsequent steps that build upon the foundation laid by attending and communicating during the listening process.
