Answered

Refer to the statement from the article:
"There is also the challenge of poor communication or miscommunication between various stakeholders,
who may have vested interests in the provision of public services."
Evaluate THREE (3) skills which managers at all levels of private and public organisations possess. Provide
examples how each skill ensures clear communication.



Answer :

GinnyAnswer

Final answer:

Managers in organizations need active listening, empathy, and conflict resolution skills to ensure clear communication with stakeholders.


Explanation:

Effective communication skills are crucial for managers at all levels of private and public organizations to ensure smooth operations and collaboration among stakeholders. Three essential skills that facilitate clear communication include:

  1. Active listening: Managers need to attentively listen to stakeholders to understand their perspectives, address concerns, and build rapport. For example, a manager actively listens to employee feedback during a team meeting, fostering trust and open communication.
  2. Empathy: Demonstrating empathy helps managers relate to stakeholders, showing understanding and compassion. For instance, a manager empathizes with a client's challenges during a negotiation, leading to a more constructive dialogue and problem-solving.
  3. Conflict resolution: Managers proficient in conflict resolution can handle disagreements effectively and promote harmonious relationships. For instance, a manager mediates a dispute between team members, encouraging compromise and achieving a mutually beneficial resolution.

Learn more about communication skills in business organizations here:

https://brainly.com/question/44131134


Other Questions