The NPAI and NPM have had a significant impact on the South African public sector, aiming for more efficiency and accountability, but faced challenges in implementation and capacity in service delivery areas.
The impact of the New Public Administration Initiative (NPAI) and the New Public Management (NPM) philosophy on the transformation and efficiency of the South African public sector has been significant. These initiatives aimed to bring about more accountability, responsiveness, and efficiency within the public sector. However, challenges such as implementation inefficiencies, limited capacity in service delivery areas, and shortcomings in local administrations have hindered the full realization of their goals in South Africa.
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