Final answer:
The balanced scorecard model considers multiple perspectives beyond just financial metrics, providing a more comprehensive view of organizational performance.
Explanation:
False: The balanced scorecard (BSC) model does not only focus on financial metrics. It encompasses four key perspectives: financial, customer, internal processes, and research and development, indicating a holistic approach to organizational performance measurement. The BSC enables organizations to set and monitor goals that reflect both financial and non-financial aspects, ensuring a balanced view of performance.
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