Effective communication strategies in cross-cultural interactions to prevent conflict escalation.
Positive Communication: It is crucial to use positive words, phrases, and body language when engaging in cross-cultural interactions to avoid escalating conflicts and promote empathy and understanding.
Open-Ended Questions: Utilizing open-ended questions that focus on the situation or concern rather than taking sides can help in fostering better communication and resolving misunderstandings.
Body Language: Expressions, postures, and positions that are open and inviting convey emotions effectively, setting a positive tone for interactions and preventing conflicts from escalating.
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