Scenario: In South Africa, the Department of Home Affairs (DHA) is in the process of digitising papers-based records, such as birth, marriage, and amendments, into electronic formats for better access and service delivery. There is no doubt that the process of digitising records is one of the most complex, time-consuming, and overwhelming tasks that require appropriate planning and execution to be successful. Therefore, the DHA is faced with a growing number of challenges when it comes to digitising its records. Some of the most common challenges facing the DHA include inadequate technical expertise, missing records, incomplete and inaccurate records, voluminous records, records with multiple copies and lack of trained and skilled staff. A number of these factors hinder and delay the DHA's digitisation project. During the digitisation process, the DHA has appointed you as one of the records managers with extensive knowledge and experience in the field to oversee and delegate the project. Answer the following questions liked to the scenario:
1.2 As the appointed records manager, how would you go about to overcome challenges that DHA faces on a daily basis and effectively delegate tasks to ensure the success of the project?