Acknowledging involves expressing regret, not direct blame, while a genuine apology includes admitting wrongdoing, remorse, and a commitment to change.
True
When acknowledging, one expresses regret for the situation or what the person is experiencing, rather than taking direct blame. It involves recognizing the negative consequences without necessarily assuming complete fault.
Genuine apology includes admitting wrongdoing, feeling remorse, expressing sympathy, and a commitment to change behavior.
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