Question 8 of 15: From what you saw in
our course, which of the following would
NOT be one of the ramifications of
saying to a customer, "Can I be honest
with you?"
The customer won't trust you
or your company.
○ The customer expects you to
be honest, so now your
credibility is negatively
impacted.
The customer may think there
is a hidden message in what
you are saying.
The customer will appreciate
the fact that you are willing to
be honest.

Question

31-05-2024
Business

Answered

Question 8 of 15: From what you saw in
our course, which of the following would
NOT be one of the ramifications of
saying to a customer, "Can I be honest
with you?"
The customer won't trust you
or your company.
○ The customer expects you to
be honest, so now your
credibility is negatively
impacted.
The customer may think there
is a hidden message in what
you are saying.
The customer will appreciate
the fact that you are willing to
be honest.

Answer :

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Final answer:

The ramifications of saying 'Can I be honest with you?' to a customer include affecting credibility negatively as the customer expects honesty, the possibility of the customer perceiving a hidden message, and the customer appreciating your willingness to be honest.

Explanation:

The ramifications of saying 'Can I be honest with you?' to a customer include affecting credibility negatively as the customer expects honesty, the possibility of the customer perceiving a hidden message, and the customer appreciating your willingness to be honest. It is crucial in business to maintain trust and honesty to uphold credibility and relationships.

Learn more about Honesty in Business here:

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