Final answer:
Supervisors are responsible for ensuring understanding of accommodations for customers who are deaf and hard-of-hearing.
Explanation:
Your supervisor is responsible for ensuring that Direct Service Employees understand the policies and procedures for providing accommodations to customers who are deaf and hard-of-hearing. It is crucial for supervisors to oversee and enforce these guidelines to guarantee effective communication and service provision.
Learn more about Employee accommodations here:
https://brainly.com/question/32728673
