The main conflict in the story revolves around Mrs. Jones deciding whether or not to involve the police in Roger's attempted theft.
The main conflict in "Thank You, Ma'am" centers around Mrs. Jones having to decide whether or not to turn Roger into the police. Despite Roger attempting to steal her purse, Mrs. Jones shows kindness and understanding, leading to a moral dilemma for her.
Throughout the story, Mrs. Jones grapples with the decision of handling the situation in a punitive or empathetic manner.
This conflict highlights themes of forgiveness, redemption, and the impact of small acts of kindness.
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