When unsure about where to send a piece of mail, the medical assistant should consult the office manager or provider for guidance.
The medical assistant should ask the office manager or provider how to distribute the item in order to ensure proper handling and delivery.
Opening the item and reviewing it could compromise confidentiality and should be avoided unless necessary for identification purposes.
Returning the item to the mail carrier or disposing of it in the office trash without clarification may result in the mail not reaching the intended recipient.
https://brainly.com/question/31535269