The medical assistant should face the patient and speak clearly, use active listening techniques, and ask open-ended questions to aid communication with patients with hearing loss.
The medical assistant should face the patient and speak clearly, as positioning the patient near the sound source for best amplification is crucial for effective communication.
Active listening and asking concise, to-the-point questions can aid in understanding the patient's needs despite their hearing loss.
Open-ended questions can encourage a free-flowing exchange of information, enhancing communication with patients exhibiting moderate hearing loss.
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