Factors affecting productivity and product design are crucial in business operations, and TQM plays a key role in quality management.
Factors affecting productivity can include workforce skills, technology utilization, and efficient processes. In an Ethiopian context, improving infrastructure, enhancing education, and adopting innovative technology are crucial.
Product design is essential for meeting customer needs and staying competitive. Operations management plays a vital role by ensuring efficiency, quality, and cost-effectiveness in the design process.
TQM concepts focus on continuous improvement, customer satisfaction, and employee involvement. Implementing TQM in Ethiopia involves fostering a culture of quality, process optimization, and customer-centric practices.
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