The most important public relations responsibility of the medical assistant is to:
a. be competent in email and text messaging in order to communicate with patients.
Ob. place, receive, and screen telephone calls in a friendly, efficient, and courteous manner.
Oc. interface with the public.
O d. be able to work with various types of patients.
e. keep the practice website up to date.

Question

03-06-2024
Medicine

Answered

The most important public relations responsibility of the medical assistant is to:
a. be competent in email and text messaging in order to communicate with patients.
Ob. place, receive, and screen telephone calls in a friendly, efficient, and courteous manner.
Oc. interface with the public.
O d. be able to work with various types of patients.
e. keep the practice website up to date.

Answer :

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GinnyAnswer GinnyAnswer · Answer 1 · 2024-06-03T12:45:00-04:00

Final answer:

Effective communication is vital in healthcare for patient care and team collaboration.

Explanation:

The most important public relations responsibility of the medical assistant is to:

b. place, receive, and screen telephone calls in a friendly, efficient, and courteous manner.

Effective communication with patients, families, and healthcare professionals is crucial in promoting health and providing quality care. Professionalism, empathy, and clear communication enhance patient trust and support a team approach in healthcare settings.

Learn more about Communication in Healthcare here:

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