Answer :

Final answer:

Answer calls promptly to maintain professionalism and good customer service.


Explanation:

The standard practice when answering an incoming telephone call is before the third ring. This allows the callee a short time to react and answer professionally.

However, in situations like call centers, employees may resort to hanging up quickly to keep their average call time low, impacting customer service quality.

It's important to answer calls promptly, especially in business settings, to provide good customer service and maintain professionalism.


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