While an associate is closing up the store, a customer asks for help picking out a shirt for her husband. She's asking lots of questions about
the different styles but isn't sure what her husband would
like.
What should the associate do?
Recommend the most popular style and suggest she return it if he doesn't like it
Apologize and tell her the store is closing for today
Suggest she return tomorrow when she'll have more time to browse
Ask questions about her husband's style to help narrow down her choices
Suggest she look through his shirts at home before picking one out



Answer :

Final answer:

The associate should ask questions about the customer's husband's style and suggest she look through his shirts at home for a successful shopping experience.


Explanation:

The associate should ask questions about her husband's style to help narrow down her choices. By understanding her husband's preferences, the associate can provide tailored recommendations. Suggesting she look through his shirts at home before picking one out can also be helpful to ensure the chosen shirt aligns with his existing wardrobe.

Providing personalized assistance and recommendations based on the customer's needs is essential for a successful shopping experience.


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