The BPO Buzz in India

1. When did the BPO buzz start in India?
A. Seventies
B. Eighties
C. Mid-nineties
D. Fifties

2. Which of the following are BPO services?
A. Back Office Operation
B. Payroll Management
C. Customer Support
D. Human Resource Services
E. All of these

3. Which of the following is used to instantly transfer money across the globe?
A. ATM
B. Net Banking
C. Offline Banking
D. None of these

4. What does 'A' stand for in CAM?
A. Aided
B. Added
C. Add
D. All



Answer :

Final answer:

Business Process Outsourcing (BPO) involves relocating tasks to countries with lower labor costs. Instant money transfers globally and the term 'Added' in CAM represent key aspects of BPO.


Explanation:

Business Process Outsourcing (BPO) involves relocating business tasks to countries with lower labor costs, often utilizing high-speed Internet and communication technology. Examples include customer support, back office operations, human resource services, and payroll management.

One key aspect of BPO is the instant transfer of money across the globe, which can be facilitated through services like Net Banking. This practice has seen significant growth, with India and the Philippines emerging as major destinations for BPO.

The 'A' in CAM stands for 'Added'. In the context of BPO, countries like India have leveraged their English-speaking population and cost-effective labor to become hubs for outsourced service work.


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