Franklin was giving instructions to John, the new guy. While Franklin was speaking, John leaned back in his chair with his arms folded across his chest.

What type of communication is this, and is it positive or negative?

A. Verbal, positive
B. Non-verbal, positive
C. Listening, negative
D. Non-verbal, negative

Non-verbal communication occurs when body language and gestures are used to convey messages, without speaking. In the scenario described, John's actions of leaning back in his chair with arms folded indicate non-verbal communication. This form of communication can be interpreted as negative due to the closed-off and disengaged body language displayed by John.

Learn more about Communication here:

https://brainly.com/question/22558440