Relationship marketing is the most effective strategy in modern marketing, prioritizing customer relationships over transactions.
Relationship marketing is considered the most effective marketing strategy in the modern era. This approach focuses on building long-term connections with customers based on trust and personalization, rather than solely on transactions.
In contrast, the marketing mix refers to the set of tactics a company uses to promote its products or services, encompassing the 4Ps: Product, Price, Place, and Promotion. While important, it is seen as less impactful than relationship marketing in today's highly competitive and digitally driven market.
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