The front office manager should inquire about ease of operation, usefulness of reports, and training/emergency service from current users to make an informed decision.
The front office manager should telephone current users of a similar PMS that he or she wishes to purchase and ask relevant questions concerning all of the above options: the ease of operation, usefulness of the reports obtained, and training and emergency service.
By inquiring about these aspects, the manager can gain insights into how the system operates, the quality of generated reports, and the support available for training and emergencies.
This proactive approach ensures that the manager makes an informed decision based on feedback from experienced users.
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