Which of the following is a series of creative improvements within the sales process that enhance the customer experience?

A. Social selling
B. Intangible selling
C. Value-added selling
D. High-performance selling
E. Social media networking



Answer :

Final answer:

Value-added selling enhances the customer experience by offering additional benefits beyond the basic product or service.


Explanation:

Value-added selling is a series of creative improvements within the sales process that enhance the customer experience. It involves offering additional benefits or services to the customer beyond the basic product or service being sold. This approach focuses on providing more value to the customer, thereby increasing customer satisfaction and loyalty.


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