The balanced scorecard includes financial, internal business, and innovation and learning perspectives.
External processes is not a perspective of the balanced scorecard. The balanced scorecard includes financial, internal business, and innovation and learning perspectives to provide a comprehensive view of an organization's performance.
For example, the financial perspective focuses on financial goals and performance metrics, while the internal business perspective examines the efficiency and effectiveness of internal processes. Additionally, the innovation and learning perspective emphasizes continuous improvement and adaptation.
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