Final answer:
The second step of effective communication, understanding your receiver, is essential for tailoring your message to meet their needs and preferences.
Explanation:
The Second Step of Effective Communication: Understanding Your Receiver
Understanding your receiver is crucial in effective communication as it allows you to tailor your message to their needs and preferences. By knowing your audience, you can adjust your language, tone, and message content accordingly.
For example, if you are addressing a group of teenagers, you might use informal language and relevant examples to enhance understanding and engagement.
In essence, understanding your receiver helps ensure your message resonates with them and increases the chances of successful communication.
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