This provides a structured complaint letter to a store manager about a defective music system and poor customer service.
Complaint Letter:
Date: [Insert Date]
To the Manager,
I am writing to lodge a formal complaint about the faulty music system I purchased from your store. Despite bringing the malfunction to the attention of your staff multiple times, no action has been taken to resolve the issue.
I demand a refund or a replacement as per the warranty policy. Furthermore, I am highly disappointed with the lack of customer service and professionalism displayed by your staff throughout this ordeal.
Sincerely,
[Your Name]
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