Question: Match each workplace scenario to the most effective communication format.

A. Explaining a new operational procedure to your team
B. Sending a time-sensitive message that requires an urgent response
C. Providing one-on-one feedback to a specific employee

1. Formal format
2. Semi-formal format
3. Informal format

Match the options and targets that relate to one another and then select Done.

Done

Explaining a new operational procedure to your team: In this scenario, a formal format such as a business memo would be the most effective communication format. Using a formal format ensures clarity and professionalism when conveying important operational information to the team.

Sending a time-sensitive message that requires an urgent response: For urgent messages, utilizing an informal format like an email is appropriate. Emails allow for quick dissemination of information and the swift response needed in time-sensitive situations.

Providing one-on-one feedback to a specific employee: When giving individual feedback, a semi-formal format such as a business proposal or experimental plan could be effective. This format maintains a level of professionalism while fostering a more personalized connection with the employee.

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