WEARING THE GUEST'S SHOES

Throughout your shift, it's important to think like a guest and be on the lookout for anything that might disrupt the guest experience. This includes:

- Cleaning
- Stock Levels
- Food Presentation
- Ambience
- Wait Times
- Over/under-portioning

If you see anything that you think could hurt a guest's experience with us, you must fix it urgently.

What else should you look out for?



Answer :

Final answer:

Maintaining professional appearance is crucial in a hospitality setting.


Explanation:

When working in a hospitality setting, it is essential to pay attention to personal grooming to maintain a professional appearance. This involves ensuring neatness, cleanliness, and attention to detail in appearance and attire.


Learn more about Professional appearance in the hospitality industry here:

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