Final answer:
The Service Technician is responsible for solving service problems during vehicle service, showcasing the importance of a competent team in resolving issues and enhancing customer satisfaction.
Explanation:
Service Technician (D) is the J-Team member responsible for solving problems during vehicle service. They have the expertise to address issues that may arise during the service process, ensuring a smooth experience for customers.
Having a highly competent team in place allows for efficient resolution of service problems. Team members like the Service Technician play a crucial role in maintaining customer satisfaction.
As demonstrated in the example of resolving customer complaints at Gavi's Fast Food Restaurant, effective problem-solving leads to improved service quality and customer experience.
Learn more about Service Technician responsibilities in solving service problems here:
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