An ombudsman represents residents legally, medical and health services managers oversee healthcare operations, and reporting neglect in a nursing home is critical.
Ombudsman is the term for the person assigned by law to be the legal advocate for residents. They act as intermediaries between residents and healthcare and social services providers, identifying health-related issues and discussing health concerns within the community.
Medical and health services managers and administrators are responsible for planning, directing, and coordinating medical and health services, managing facilities or specific clinical areas, or overseeing medical practices for groups of physicians.
If you encounter neglect in a nursing home as a volunteer, it is crucial to take action by reporting the issue to authorities to ensure the well-being of residents.
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