16. Diversity is:

A. About being inclusive of individual differences such as communication styles.
B. Related to race and ethnicity rather than internal aspects such as work experiences.
C. Part of mandatory quotas required by the Civil Rights Act.
D. Primarily the responsibility of specialists working in human resources and equal employment opportunity.



Answer :

Final answer:

Diversity encompasses various characteristics that shape organizational behavior. Effectively managing diversity requires creating an inclusive work environment. Laws like the Age Discrimination Act and Civil Rights Act protect against discrimination based on certain characteristics.


Explanation:

Diversity refers to the ways in which people are similar or different from each other based on various characteristics such as gender, race, age, religion, physical abilities, and sexual orientation. Understanding these differences is crucial for shaping organizational behavior.

Organizations face challenges in managing diversity effectively, as evidenced by the number of discrimination complaints filed with the Equal Employment Opportunity Commission (EEOC). Laws such as the Age Discrimination Act of 1975 and Title VII of the Civil Rights Act of 1964 aim to outlaw discrimination based on protected characteristics.

Creating a work environment that values diversity and ensures all individuals feel appreciated for their contributions is essential in reaping the benefits of diversity and fostering a productive organizational culture.


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