Which of the following is not a personal characteristic of a professional medical receptionist?

A. Communicating in a defensive manner
B. Careful grooming and hygiene
C. Attention to detail and accuracy
D. Conveying a positive first impression



Answer :

Final answer:

Professionalism in a medical receptionist includes communication competence, attention to detail, and positive first impressions, excluding defensive communication.


Explanation:

Professionalism in a medical receptionist involves various characteristics such as communication competence, attention to detail and accuracy, and conveying a positive first impression. One key aspect that is not a personal characteristic of a professional medical receptionist is communicating in a defensive manner.


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