Final answer:
Managers must monitor the cleaning program, specify cleaning tasks, and track staff cleaning time.
Explanation:
Monitor the cleaning program: After creating a master cleaning schedule and training staff to use it, managers must monitor the cleaning program to ensure tasks are being completed efficiently and effectively.
Determine what should be cleaned: Managers need to specify which areas, items, or tasks should be cleaned according to the schedule to maintain cleanliness standards.
Time staff on how long they take to clean: Timing staff while they clean helps in assessing productivity and identifying areas that may need improvement in terms of efficiency.
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