Active listening techniques involve summarizing, asking open-ended questions, and showing appreciation to demonstrate understanding and empathy.
Active listening involves techniques such as summarizing the conversation, referencing past statements, and asking probing questions to show understanding and care towards the speaker; for example, summarizing what was said, asking open-ended questions, or reflecting back their words can demonstrate attentive listening and empathy. Lastly, using silence strategically, confirming understanding, and showing appreciation with a thank you can enhance effective communication.
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