The development of technological changes in the hospitality and tourism industry with specific examples.
Open Table introduced the first online reservation system in the 1990s, a true statement regarding technological changes in the hospitality and tourism industry. However, the statement about the development of the iPad leading to in-room tablets for room service is not true; it was the introduction of tablets that facilitated this change, not specifically the development of the iPad. Early trains being powered by diesel in the 1800s and later by steam is also an accurate historical fact.
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