Healthcare providers should avoid a lack of empathy as it impedes effective communication and relationship-building.
Providers must avoid showing aloofness or the unwillingness to consider another person's point of view, as it creates a barrier to effective communication. Empathy is crucial in healthcare settings to understand patients' needs and establish trust.
For example, if a healthcare provider dismisses a patient's concerns without listening or showing understanding, it can hinder the patient-provider relationship.
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