Final answer:
The controlling process involves setting goals, monitoring responses, and adjusting plans to achieve desired outcomes effectively.
Explanation:
Controlling Process Steps:
- Set goals: Define the desired future condition.
- Develop a plan: Based on the best current information to meet the goals.
- Implement the plan: Put the plan into action.
Monitoring and Adjusting:
- Monitor responses: Track key states and processes performance.
- Analyze data: Evaluate monitoring data results.
- Adjust plan: Modify based on the analysis.
Creating metrics, setting performance standards, measuring actual performance, and taking corrective action are crucial parts of the controlling process.
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