The first step in controlling is to:

A. take corrective action
B. measure performance against standards
C. monitor goals
D. explain the meaning of goals
E. establish performance standards



Answer :

Final answer:

The controlling process involves setting goals, monitoring responses, and adjusting plans to achieve desired outcomes effectively.


Explanation:

Controlling Process Steps:

  1. Set goals: Define the desired future condition.
  2. Develop a plan: Based on the best current information to meet the goals.
  3. Implement the plan: Put the plan into action.

Monitoring and Adjusting:

  1. Monitor responses: Track key states and processes performance.
  2. Analyze data: Evaluate monitoring data results.
  3. Adjust plan: Modify based on the analysis.

Creating metrics, setting performance standards, measuring actual performance, and taking corrective action are crucial parts of the controlling process.


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