A coach is talking with an employee who is having a challenging time with team members. Which method is a tip for probing deeper in a conversation?

A. After asking an open-ended question, continue with "what else?"
B. Listen to the employee talk.
C. Create small talk by asking about the weather.
D. Ask questions to get a yes-no response.

In coaching sessions, asking open-ended questions promotes critical thinking and a non-judgmental atmosphere while encouraging active listening for understanding and problem-solving.

Explanation:

When conducting a coaching session with an employee facing challenges with team members, it is crucial to ask open-ended questions that encourage critical thinking and thoughtful responses. By using questions that prompt discussion and insight, such as 'how' and 'why,' the coach allows the employee to express their thoughts freely without feeling judged. Active listening plays a vital role during these conversations to ensure the employee feels valued and understood, fostering a positive environment for self-reflection and problem-solving.

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